Our Services

1) Ambulance and Medical Support

Parkway Emergency supports Mount Elizabeth Hospitals' skilled team of specialists and staff in delivering high-quality, personalized medical care to our patients.

We offer both emergency and non-emergency medical transportation services over land within Singapore, as well as evacuation and repatriation services via air for patients located outside Singapore. Parkway Emergency's ambulance transport service is available round-the-clock for individuals in need of medical transportation.

Our team comprises experienced doctors, nurses, and ambulance drivers who are dedicated to providing exceptional care to our patients. All our specialists undergo extensive training in life support, first aid, and the use of automated external defibrillators (AEDs).

2) Health Screening

We offer a comprehensive range of health screening packages tailored to your clinical condition and individual needs.

Visit our website to arrange an appointment and explore our health screening options. By doing so, you can make informed decisions about your health and sustain optimal well-being.

Mount Elizabeth Hospital provides comprehensive health screening packages that are personalized to address individuals' specific health needs. These screenings encompass a wide range of medical assessments and investigations aimed at identifying potential health risks and enabling early disease detection. This proactive approach to health management is particularly beneficial for kidney and liver transplants and cancer care.

3) Laboratory Services

Mount Elizabeth Hospital's clinical laboratory services are facilitated by Parkway Laboratories. Our in-house laboratories conduct a comprehensive range of tests to support our clinical operations, as well as teaching and research endeavors.

Our Laboratory Team

Comprising pathologists and laboratory technologists, our team specializes in biochemistry, haematology, immunology, microbiology, cytology, and histology. Each day, they process tissue, blood, and body fluid samples from over 2,000 doctors across six facilities.

In close collaboration with our clinicians, our experienced team provides accurate and timely diagnostic results, aiding doctors in making crucial decisions that guide optimal treatment plans for patients.

Our Services

We offer a wide array of services, including:

Clinical Laboratory Services

• Biochemistry
• Analysis of body fluids, seminal fluid, urine, and stool
• Clinical molecular (PCR testing) and specialized testing
• Drug of abuse screening
• Haematology and immuno-haematology
• Hormone analysis
• Immunology and serology
• Microbiology
• Therapeutic drug monitoring

Anatomic Pathology Services

• Histopathology
• Gynaecological cytology
• Non-gynaecological cytology

4) Mount Elizabeth Fertility Centre

Mount Elizabeth Fertility Centre (MEFC) is a renowned fertility treatment facility in the region. Through our dedication to the MEFC philosophy and the collective expertise of our skilled specialists, we offer comprehensive care, specializing in modern fertility technologies and protocols. We take pride in our achievements in IVF treatment and are committed to assisting you on your journey to parenthood.

MEFC’s Experience

Since 1988, we have provided fertility services, helping thousands of patients, both local and international, fulfill their dreams of parenthood.

Mount Elizabeth Fertility Centre operates within Mount Elizabeth Hospital, a distinguished tertiary hospital brand known for its expertise in treating complex medical conditions for patients throughout the region.

MEFC’s Philosophy

At MEFC, our philosophy revolves around ensuring the success of all our patients.

Upon reviewing your personal history and conducting tests to assess FSH (follicle-stimulating hormone) and AMH (anti-Mullerian hormone) levels, we will provide personalized advice regarding your chances of success.

Our treatment approaches are tailored to individual factors such as age, indicators of low ovarian reserve/low responders (such as FSH and AMH levels), and past treatment experiences.

We welcome patients with a lower probability of success, including those categorized as low responders or older women. Our track record includes assisting patients who have been previously declined fertility treatment or have faced unsuccessful outcomes in other fertility centers, striving to enhance their prospects of realizing their parenthood aspirations.

MEFC’s Team

Supported by a team of committed specialists, nurses, embryologists, medical technicians, and counselors, we provide individualized care to every patient.

Our doctors, nurses, and chief embryologist are available around the clock, including outside regular office hours and during the night, ensuring continuous support and accessibility.

5) Mount Elizabeth Genomic Health Centre

At the Mount Elizabeth Novena Centre for Genomic Health, we offer genetic testing services that analyze your DNA to identify genetic alterations that could potentially lead to illness or disease.

Indications of Genetic Testing

The following conditions may warrant genetic testing :

• Early-onset cancer, heart attack, coronary heart disease, or stroke.
• Unexplained episodes of fainting, seizures, or cardiac arrest, especially during exercise, or sudden deaths due to undiagnosed heart conditions.
• Presence of an irregular heartbeat, enlarged heart, or congenital heart defect.
• Occurrence of rare or uncommon cancers.
• Diagnosis of two or more distinct cancer types.
• Family history of related cancers and heart diseases on the same side.
• Positive genetic mutation test results associated with cancer and heart disease risks.

Process of Genetic Testing :

1) Make an appointment.

2) Genetic Counselling

Genetic testing outcomes can have significant implications for both you and your loved ones, underscoring the importance of genetic counseling. A genetic counselor offers impartial guidance to aid you and your family in making informed medical decisions.

The genetic counseling process includes:

• Evaluating medical histories to gauge the likelihood of a genetic condition.
• Explaining the advantages and limitations of genetic testing to help determine its suitability for you.
• Conducting counseling sessions involving risk assessment and understanding your family aspirations, ethical considerations, and religious beliefs to facilitate informed decision-making.
• Facilitating the appropriate genetic testing if you opt to proceed.
• Clarifying and interpreting your genetic test results to ensure you grasp their implications for you and your family.
• Providing information on disease progression, inheritance patterns, available testing options, management strategies, preventive measures, and support resources.
• Genetic counseling may also encompass professional psychological support, both pre and post-testing, to assist you in coping with potential repercussions of the test outcomes.

Sample Collection

A clinical analysis will be conducted using a sample of your blood.

Laboratory Work

We partner with accredited laboratories, both locally and internationally, such as the College of American Pathologists (CAP), to maintain the highest standards in testing quality and result interpretation.

Medical Report Collection

Your results will typically be available within 4 – 6 weeks, and we will contact you through your preferred communication method (either mobile or email) to schedule a post-result review at a time convenient for you. This review can take place either in-person at Mount Elizabeth Novena Centre for Genomic Health or via teleconsultation.

Our team of genetic counselors will be on hand to offer support and guidance as you navigate the implications of your test results.

Follow-up Care

If your results suggest an elevated risk of developing specific diseases, like cancer, your genetic counselor and doctor will discuss the subsequent surveillance and treatment strategies with you. You can benefit from the expertise of specialists within our Mount Elizabeth care network, ensuring comprehensive and quality care.

If a specialist referred you, your results will be directly forwarded to them for your post-care follow-up.

You can rely on our committed team of seasoned genetic counselors and doctors to support and accompany you at every stage. Our aim is to deliver top-tier care, guaranteeing that we address your requirements comprehensively throughout your experience with us.

Genetic Testing at Mount Elizabeth

At Mount Elizabeth Novena Centre for Genomic Health, we partner with local and international laboratories accredited by the College of American Pathologists (CAP) to maintain the highest standards in testing quality and result interpretation. Our Singapore-based genetic counselors will be readily available to provide face-to-face guidance throughout your genetic testing process, ensuring that you can make informed medical decisions that align with your preferences.

By choosing Mount Elizabeth for your clinical genetic testing, you will also benefit from access to our extensive network of comprehensive medical care. This network includes specialists from diverse medical fields, such as cardiology and oncology, offering holistic support throughout your healthcare journey.

Cancer Care at Mount Elizabeth

Continuing care for cancer-related health concerns is effortless when you have access to our extensive network of specialists and medical resources. Allow your genetic counselor to connect you with a medical oncologist of your preference, ensuring personalized cancer care tailored to your needs. From cancer screening to diagnostics and a wide range of treatment options, including proton beam therapy, we offer a comprehensive suite of services. At Mount Elizabeth, comprehensive cancer care is within reach.

Mount Elizabeth Novena Centre For Genomic Health

At Mount Elizabeth Novena Centre for Genomic Health, we provide an extensive array of clinical-grade genetic testing services aimed at assisting you and your family in identifying and comprehending any genetic mutations present. Our objective is to customize medical care for each individual based on these findings.

Our clinical genetic testing options encompass:

• Familial hypercholesterolaemia (high blood cholesterol)
• Hypertrophic cardiomyopathy (heart disease)
• Marfan syndrome (hereditary connective tissue disorder)
• Hereditary breast and ovarian cancer syndrome (HBOC)
• Lynch syndrome (hereditary colorectal cancer syndrome)

6) Mount Elizabeth Proton Therapy Centre

At Mount Elizabeth Proton Therapy Centre, patients benefit from pencil beam scanning proton therapy, an advanced radiation treatment technique. This method utilizes proton beams to precisely target tumors while preserving surrounding healthy tissues and organs, thus minimizing radiation exposure. Proton therapy, also known as proton beam therapy, offers numerous advantages, including reducing radiation exposure to healthy tissues, lowering the integral dose per treatment, treating recurrent tumors in previously irradiated patients, potentially decreasing the risk of secondary cancers, and improving patients' quality of life. It is particularly effective for tumors with complex anatomy or those near sensitive tissues, including childhood cancers.

Commonly treated conditions include brain cancer, head and neck cancer, liver cancer, lymphoma, esophageal cancer, prostate cancer, spinal tumors, and soft tissue sarcomas. For a comprehensive list of approved indications, please consult the Ministry of Health’s website.

Proton therapy Process

A) CT Simulation:

This initial procedure involves the preparation of custom immobilization accessories tailored to the patient's needs. The treatment team will perform CT imaging to create a detailed 3D anatomical map of the patient and make reference marks to ensure accurate treatment positioning during subsequent sessions.

The simulation process usually lasts about an hour, during which the patient should not experience any discomfort.

If any special preparations are necessary, such as bowel emptying or adherence to a specific diet, the patient will be informed once the procedure is scheduled.

B) Treatment Planning:

Following the CT simulation, the obtained images are used to customize the patient's treatment plan. Collaborating closely, the physicist and radiation oncologist determine precise radiation dosages needed to target cancer cells while sparing surrounding healthy tissues. Using advanced treatment planning software, the physicist optimizes this process.

Once approved, the treatment plan undergoes quality assurance (QA) measurements on the proton therapy machine. These ensure alignment with the optimized radiation dose distribution. Upon successful QA completion, proton therapy treatment begins. Notably, the patient does not need to be physically present at the clinic for this step.

C) Proton Therapy Treatment:

Proton therapy begins once planning and QA results meet clinical requirements and align with patient-specific QA measurements. The patient is positioned on the treatment table, matching the CT simulation position, and aligned using laser systems.

Pre-treatment verification, including CBCT or X-ray images, ensures optimal positioning before proton therapy starts. Once confirmed, the team administers the treatment, monitoring the entire session. Communication with the patient via CCTV/Intercom is available as needed.

While each proton treatment typically lasts around 5 minutes (duration varies based on the treatment plan), the entire session takes approximately 30 minutes due to setup verification and imaging requirements.

D) Regular Consultation:

Proton therapy typically consists of multiple daily treatment sessions scheduled five days a week, spanning up to eight weeks, depending on the patient's diagnosis. Throughout the treatment period, radiation oncologists will regularly consult with the patient, either weekly or as necessary, to evaluate treatment progress, address any concerns the patient may have, and strategize future treatments. The treatment plan may be modified, such as in cases where the tumor size decreases, during the course of treatment.

E) Follow-up Care:

After completing radiation treatments, follow-up appointments will be arranged. Patients may be requested to undergo additional investigations, such as CT, PET, or MRI scans, before these appointments. Our specialists will oversee the recovery process and provide guidance on follow-up care.

Proton beam therapy is typically painless, allowing patients to resume their daily activities afterward. As a result of this therapy, most patients will not require hospitalization.

Proton Therapy at Mount Elizabeth

As one of the pioneering private hospitals in Southeast Asia to introduce proton beam therapy, we have broadened treatment options for patients, aiming to minimize cancer treatment side effects and improve survival rates. At Mount Elizabeth Hospitals, our dedicated cancer care teams, comprised of skilled doctors, nurses, and allied health professionals, are supported by cutting-edge technology and facilities, ensuring comprehensive patient care. Additionally, our Mount Elizabeth Proton Therapy Centre features an open gantry for enhanced patient access and setup, along with advanced instantaneous imaging technology for thorough image verification. Furthermore, in addition to proton therapy, our medical teams have been providing radiotherapy procedures for over 30 years, utilizing various technologies such as linear accelerators (Linac), TomoTherapy, Gamma Knife, and brachytherapy. These diverse radiotherapy solutions enable our specialists to effectively address individual patient care needs.

Proton Therapy Centre’s Care Team

Our proficient team of radiation oncologists utilizes cutting-edge technology and extensive experience to precisely target both malignant and benign tumors, providing effective cancer treatment and achieving optimal health outcomes.

At Mount Elizabeth, we are highly proficient in delivering proton therapy techniques in a specialized, safe, and comforting environment, ensuring that you receive top-notch care.

7) Nutrition & Dietetics

Food and nutrition play a crucial role in our overall health. At Mount Elizabeth Hospitals, our Nutrition and Dietetic Services are dedicated to providing personalized nutritional care to improve health and aid in recovery.

Our experienced dietitians are knowledgeable in the science of food and its impact on human health. We offer evidence-based recommendations for nutrition and dietary planning tailored to patients requiring therapeutic or specialized diets.

Our services encompass:

• Comprehensive nutrition assessments
• Care planning for patients needing alternative modes of nutrition, such as tube feeding or parenteral nutrition, and for dietary optimization
• Individualized nutrition education and counseling for patients and caregivers on therapeutic diets

Additionally, we provide various nutrition programs including:

• Chronic disease management for diabetes (for corporate clients)
• Weight management support
• Cardiac rehabilitation nutrition guidance
• Feeding clinics
• Workshops on complementary feeding for parents with infants aged 6 months and older

Our services cater to individuals with a range of medical conditions, including cancer, diabetes, eating disorders, food allergies, as well as infants and children experiencing growth issues or feeding difficulties. We also assist patients with heart diseases, kidney diseases, gastrointestinal disorders like constipation, gastroesophageal reflux disease, irritable bowel syndrome, and inflammatory bowel disease. Our expertise extends to addressing conditions such as malnutrition, obesity, osteoporosis, and supporting patients undergoing organ or tissue transplant.

8) Parkway Cancer Centre

Parkway Cancer Centre (PCC) established in 2006, serves as a leading medical facility for cancer patients, providing a wide array of clinical services from cancer screening and diagnosis to treatment and palliative care.

PCC offers a comprehensive range of cancer treatments overseen by an experienced, multidisciplinary team of medical professionals, including doctors, nurses, counsellors, and other paramedical experts. Leveraging modern technologies and innovative therapies, we strive to achieve optimal clinical outcomes for our patients.

As part of our commitment to patient well-being, PCC offers CanHOPE, a non-profit cancer counselling and support service. CanHOPE provides a dedicated support team to guide patients from diagnosis to treatment, collaborating closely with doctors and allied health professionals to facilitate informed decision-making at every stage.

Operating within Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital, and Gleneagles Hospital, PCC adopts a patient-centric approach to medical care, ensuring compassionate support throughout the treatment journey.

Recognising the challenges of battling cancer, PCC is dedicated to instilling hope in patients through compassionate medical care, empowering individuals with the strength to overcome adversity.

9) Radiology & Imaging

Overview

Parkway Radiology, our in-house diagnostic and imaging facility, provides comprehensive support for all our patient needs. With a full suite of diagnostic and interventional radiology services, including 4 radiology departments, 3 cardiac laboratories, 2 nuclear medicine / PET centres, 7 radiology clinics, and the Mount Elizabeth Breast Care Centre, we offer advanced diagnostic capabilities right within our hospital environment.

Our specialised team of radiologists and healthcare professionals collaborate to interpret your imaging reports accurately and support your medical team in making informed treatment decisions.

Mount Elizabeth Breast Care Centre

At the Mount Elizabeth Breast Care Centre, we provide a holistic approach to breast health, offering comprehensive screening, assessment, and diagnostic services in a discreet and comfortable setting.

Conveniently located within the radiologic clinics at both Mount Elizabeth Hospital and Mount Elizabeth Novena Hospital, our services are easily accessible. Walk-ins are welcome for mammogram screenings and further assessments, ensuring timely and efficient care.

If any abnormalities are picked up during your screening, we will refer you to our breast specialists for consultation and treatment, where necessary.

Our services

Discover a wide range of diagnostic and interventional radiology services, including imaging modalities such as MRI, CT scan, ultrasound, mammography, and PET-CT, along with various interventional procedures and cardiac tests to cater to your specific healthcare needs. The following are available:

Diagnostic imaging

• Bone mineral densitometry (BMD)
• Computerised tomography scan (CT) scan
• Fluoroscopy
• Angiography
• General radiography
• Magnetic resonance imaging (MRI)
• Magnetic resonance arthrography (MRA)
• Mammography
• Ultrasound
• Carotid ultrasound

Nuclear medicine / PET

• PET-CT
• PET-MRI
• Bone scan
• Nuclear cardiac stress test

Interventional procedures

• Balloon angioplasty
• Balloon-occluded retrograde transvenous
• Biliary draining and stenting
• Biopsy
• Central venous access
• Chemoembolisation
• Drainage
• Facet and nerve block injections
• Gastrostomy tube
• Interventional oncology
• Radiofrequency ablation
• Renal denervation
• Stent graft
• Thrombolysis

Cardiac tests

• Electrocardiograms (ECG)
• Transoesophageal echocardiograms (TEE)
• Transthoracic echocardiograms (TTE)

Contact our radiology department to explore our comprehensive range of treatments and services, tailored to meet your individual requirements and ensure optimal patient care.

10) Rehabilitation Services

At Parkway Rehab, our focus is to help you manage impairments and improve your ability to return to your daily activities. We provide the following treatments and services for all ages:

• Physiotherapy
• Podiatry
• Occupational therapy
• Speech-language therapy
• Voice therapy
• Shockwave therapy
• Golf rehabilitation
• Driving assessment
• Weight management
• Exoskeleton therapy
• Serial casting
• Prosthetics and orthotics
• Home care services